The Township of Wellesley is an agricultural based municipality with approximately 11,500 Residents within Waterloo Region and is committed to providing a diverse and inclusive environment for both residents and employees. Wellesley Township is looking for a self-motivated, hardworking team player to fill a position as Front Desk Support within the Recreation Department.
Summary:
The Recreation Front Desk support position(s) is primarily responsible for providing excellent customer service at the front desk at the Bill Gies Recreation Centre. This role involves a variety of tasks including in-person service, answering phones, distributing keys, and assisting with set ups for Recreation programs.
Responsibilities:
- Customer Service: Provide in-person, telephone and email service response to inquiries about programs and services.
- Program Registration: Assist in registrations through ActiveNet and Pick-up Hub along with selling gym and track memberships.
- Facility Set-Up: Set up and tear down of space for Recreation Programs.
- Communication: Provide information and feedback to recreation staff.
- Team Collaboration: Work closely with other staff members to ensure smooth operation of the front desk and other recreation services.
- Other duties as assigned.
Qualifications:
- Education: Minimum grade 11 education
- Experience: Previous experience in customer service considered an asset.
- Skills: Strong communication and organizational skills, knowledge of computer software (Office 365) and the ability to work well in a team environment.
- Physical Requirement: Ability to perform physical tasks such as lifting up to 25 pounds and handling various office equipment.
Work Environment:
- Location: Primarily indoors at the Bill Gies Recreation Centre.
- Schedule: Primarily evenings and weekends, up to 24 hours per week.
This description provides a general overview of the role. Specific duties and requirements may vary based on the organization’s needs.
|
Department |
Recreation |
Union Affiliation |
Non-Union |
|
Job Status |
Part-Time |
Compensation |
$19.99 per hour (2025 rates) |
|
Location |
1401 Queens Bush Road Wellesley, Ontario N0B 2T0 |
Hours of Work |
Evenings and Weekends up to 24 hours per week |
|
Posting Date |
December 10, 2025 |
Closing Date |
January 9. 2026 |
Qualified candidates may submit a detailed resume in confidence to the Township by 5:00 p.m January 9,2025.
Amy Harron, Municipal Clerk
The Corporation of the Township of Wellesley
4639 Lobsinger Line, St. Clements, ON N0B 2M0
E| aharron@wellesley.ca
Email applications are preferred at this time.
We thank all those who apply, but advise that only those applicants selected for an interview will be contacted. The Township of Wellesley is an equal opportunity employer. Accommodations are available for all parts of the recruitment process. If contacted for an interview, please advise of any measures you feel you need to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially. Personal information is collected under the authority of the Municipal Act, 2001 (S.O. 2001, c.25) and will be used to select a candidate.